Customer Testimonials
Sean Lee and the Stew Hansenās team are just wondering. They worked really hard to ensure I got the perfect car and was super happy with everything. I would encourage anyone that is looking for a car to go to Sean š
The easiest and best car buying experience Iāve ever had! Heidi and Roland were able to get me in a new vehicle when I thought it wouldnāt be possible! Would recommend over and over again.
The service is professional , fast, very very good service Jordan is very gentle and very professionnal Good job
Heidi and the team we worked with were absolutely amazing!! Definitely suggest calling and requesting her for any of your needs! Absolutely LOVED her
Shoutout to Heidi and Izzy at Stew Hansen! Heidi is very knowledgeable and great at what she does! She takes the time to listen to all your needs and makes sure she checks every box! I definitely was a little nervous heading into a big dealership, but Heidi was amazing at making you feel comfortable and letting you know that this is for you! Izzy is a go getter! Heās very welcoming and lets you know youāre in charge! Heās very accommodating and makes sure things stay within budget, but you still get to leave in that ...
10 stars! ā We have been needing a new family vehicle for quite some time. The past year and a half have been so rough on our family and now more than ever we thought "there's no way we can pull off a new car right now." We were in no urgency to buy right now, we just needed something before the snow hits. So I reached out to Heidi and let her know we were starting to look. she found us our perfect fit in minutes and her financing partner Tony did everything he could to make it ...
10 stars! ā We have been needing a new family vehicle for quite some time. The past year and a half have been so rough on our family and now more than ever we thought "there's no way we can pull off a new car right now." We were in no urgency to buy right now, we just needed something before the snow hits. So I reached out to Heidi and let her know we were starting to look. she found us our perfect fit in minutes and her financing partner Tony did everything he could to make it ...
I had some services done on my vehicle yesterday by a technician named Jon Le. Excellent quality, knowledgeable and patient with all of my questions, and very professional. 10/10 Will visit again.
I have been coming here since I was fresh out of High School, now at 33, Stew Hanson still continues to impress. First time purchasing vehicles as a couple, and both Heidi Brickman (Sales) and Tony (Finance) were great! Heidi was awesome showing us all the features of our vehicles and Tony made financing a breeze. Highly recommend them both and Stew Hanson for its continued outstanding service.
Big shout out to Heidi Brickman & Fitz you guys made my job of find a new vehicle so easy to the point all I had to do is sign and go. Thank you both. Excellent service and great team of people. I love love love my Nissan Rogue.
As always my vehicle and I where very well taken care of
I got my first big girl car from Stew Hansen back when I was 21! I LOVED it! It lasted me 4 years until it unfortunately got totaled out due to an accident š My first place to go car shopping was Stew Hansen and Heidi was so amazing in helping me find the perfect car!!! I love her and love her energy! Sheās amazing and will help you find exactly what you are looking for !! Definitely recommend to go to her when looking for a car.
Big thanks to Heidi and Izzy for getting me into a new Jeep Grand Cherokee. They made the whole process very easy without being pushy.
If you are in the market for a new/used car get in touch with Heidi Brickman! Heidi is the absolute best and will make sure she gets you the best deal possible while making the experience fun and no pressure.
I had the most amazing experience ever at Stew Hansens. This is actually my 3rd time returning and purchasing a vehicle. My salesman David Puffett genuinely cares about his customers. He takes the time to listen to your needs and helps you fine exactly what you are looking for. The sales manager Cory Van Den Broeke is absolutely amazing, he worked very hard to make sure the car of my dreams was attainable and affordable for me. Stew Hansens is without a doubt the dealership of dealerships. There is absolutely no way I would ever go anywhere else. David, Cory ...
I am from out state and had an issue with my 3500 Ram truck on late Friday afternoon While on the highway coming to town I called the nearest Dodge dealer (Dewey) and was told they couldnāt (wouldnāt) help us, even on Monday When my wife asked if they didnāt have any grace for emergency repairs, she was told their were other Dodge dealers in Des Moines They were right, there was Stew Hanson Dodge that said they would be happy to help Buy your car or truck from someone that will help when you need it most
We scheduled our appointment online with our second service one our new truck. We originally purchased our truck in Arizona moved back to Iowa over the winter and became Stew Hanson customers during a snowstorm. Friendly staff even though everyone seems to be very busy taking care of everyone that is on the lot or in the building. No customers seemed to be unattended or just waiting for something. Nice to see!
This was the best car buying experience of my life. Definitely use Heidi Brickman and Cory they are GREAT to deal with!
Best car purchasing experience Iāve ever had! I absolutely loved working with Heidi and Cory!
Great place to get a vehicle. They asked me all of the right questions to see what vehicles would be a fit for me and then pointed them out on the lot. It was a quick and painless process that they walked me through the entire way. Highly recommend getting your next vehicle here, stop in and ask for Sean Lee
TLDR/ I bought an SUV and things didn't go like I planned Stew Hansen's made it right! I bought a used SUV the price was advertised at $32,000 on a Friday evening but Saturday morning the price had changed to $37,000. They honored the Friday price but would not budge on price or repairs. It took until Tuesday to get but when I picked it up the gas light was on. The car only had 1 key (a new key cost $600 plus), they said they'll ask the former owner and call me on Wednesday. (They didn't call) I waited ...
First off I have to state that over the past 16 years I have had my car serviced at several dealerships in Ames, Ankeny and the Des Moines area. I have worked with numerous different service advisors at these various locations. Chris Morgan is the absolute best service advisor I have ever worked with. I have now worked with him a few times and every time the experience is the same. For me communication is key and his is on another level. From the time I drop off my car to the time I pick it up I always know what'...
I brought my Toyota for repairs after accident and from start to completion impressed with service and staff. I was kept informed through the whole process. Work was completed early
We have purchased 6 trucks from HK and it has been a breeze every time. It is always a please working with fleet sales and the service department when needed.
After debating for months on trading up to a bigger and newer vehicle, I finally pulled the trigger and reached out to my girl Heidi! She worked her magic, understanding what were the most important features for me, and made the process so simple. I was able to walk in, test drive my new vehicle right away and then moved right into Financing with Cory, who had everything ready to go. I would absolutely recommend, and have already, all my friends and family to work with these two! I canāt wait for my next car purchase!
Tom Duffy & Stew Hansenās was awesome!
1st time going here with my Jeep. Appointment for oil change. Very friendly staff members. Knowledgeable staff. Great Service all around! I will return.
Great job Heidi and Izzy at Drew Hansen!
Big shout out to Heidi!! She definitely goes above and beyond!! I was looking to trade in my older Jeep for a newer one, and she worked with me on what I was searching for! Also kudos to Cory for helping make the financial part easy! If you need a new or used vehicle, Heidi and Cory are your people to go to!
I was pleasantly surprised by care and professionalism of the collision center at Stew Hansen's. After a parking lot collision, I was referred to Stew Hansen's for repairs. From start to finish, Stew Hanson's took care of everything, making the process easy! Much appreciated!!
What a great experience all the way around from Heidi and Izzy! They were very helpful and made me feel comfortable in purchasing my dream car. She went above and beyond and didnāt waste anytime to get me into my car. So if youāre looking for amazing customer service come here! I highly recommend! Thanks!
I had a great experience at stew last week. I was able to schedule a service appointment 3 days out, they were able to diagnosis my issue and fix it the same day. They were quick, the service was great and they kept me informed the entire time. Joseph made sure they didnāt operate on my car without my consent and made sure I knew what I was paying for. Thank you!
We got a truck and Heidi made the process so easy. She was down to earth and really cared about what we wanted and needed. Highly recommend.
Our sales woman Heidi Brickman was awesome. Down to earth and really cared about us. We got a truck and love it. The whole process was pretty easy.
I've never been handed a story. I appreciate the honesty of the collision center.
Heidi and Cory were amazing through the whole process! I messaged Heidi telling her exactly what I wanted. She picked out the PERFECT car for me. I went in the next day and walked out the door with my new baby!!! So thankful for her help and getting me approved!!! 10/10 recommend!
Excellent service for oil change. They checked out my concern about no washer fluid coming out on rear window. They set up an appointment for the next day, and the work was done well.
Working with Heidi and Cory was the best car buying experience. They took all the stress out of it.
Great service department! Communication was awesome, and the work was done as promised. Highly recommend!
Excellent work and customer serv
Big thanks to Heidi and Cory at Stew Hansen! I had the pleasure of working with them to put together my first car deal and am very happy with the outcome! Both Heidi and Cory were helpful during each step of the car buying process, and were transparent when answering my questions. After having shopped around, I can say I was most impressed there and would highly recommend checking out Stew Hansen!
Heidi and Cory got me out of an upside down car loan while making my new payments very close to my previous loan while having a much nicer Jeep. They really go above and beyond for their clients! Thank you so much Heidi and Cory!
Heidi and Cory went above and beyond to meet my needs and got me out of an upside down car loan and got me into a much better vehicle than I expected and with an interest rate 13% LOWER than my other loan. I had high anxiety all the up to the moment I spoke with Heidi and she settled me all the way down. I did not expect to drive off with a new car that day, but I did. Thank you to Cory and Heidi for everything!
Great service!
They fixed our Wagoner. Thanks
The Sales Manage and the Cashier were very accommodating in assisting me after the Body Shop had closed earlier on Saturday.
Great staff, excellent quality, fast service!
I just recently bought a nice clean Malibu. Heidi and Cory were great, they helped me quick and had affordable prices for cars everyone there was great thank you again Heidi and Cory.
This review is LONG overdue. In December, our newly purchased vehicle was having battery issues right before a long road trip. Tony Pelham was able to accommodate us same day (with holiday hours), and was able to service and resolve the issue. We were so fortunate to have had Tony as our service advisor. He was extremely supportive, professional and understanding during our frustrations. Truly so, so thankful!
Heidi was so awesome to work with! Super nice and very knowledgeable! We had a great experience!
Eric helped us so much
Huge shout out to Heidi and Cory! They got me into a newer used SUV for a price I can afford. It was an incredibly easy process and they were very respectful to us! You both rock!!
I was helped by Heidi she was great. I did my application online when I got there she had everything ready to go. She even had the car pulled up front. She was a big help and answered all my questions. Roland was my finance guy he was helpful and friendly. He made sure I left satisfied. Thanks
I recommend Heidi and Izzy they were super helpful and answered all my questions. Also I had and amazing experience with buying a car.
Heidi and Izzy were super helpful and answered all my questions with my new vehicle. They are super friendly and I really enjoyed my experience with them.
Big thanks to Heidi and Izzy for getting us upgraded into a vehicle big enough for our twins. We have been looking for a while and decided to put it on the back burner for other bills but Heidi wanted to try to find something in our price range and she for sure did. It is more than I could have imagined for such an affordable price. I was starting to consider taking a downgrade just to fit my family but it was definitely an upgrade. So thank you for the people at Steve Hansen for having such amazing people.
Big thanks to Heidi and Izzy for getting us upgraded into a vehicle big enough for our twins. We have been looking for a while and decided to put it on the back burner for other bills but Heidi wanted to try to find something in our price range and she for sure did. It is more than I could have imagined for such an affordable price. I was starting to consider taking a downgrade just to fit my family but it was definitely an upgrade. So thank you for the people at Steve Hansen for having such amazing people.
Hands Down one of the best experiences we have had in purchasing a vehicle. Heidi Brickman and Cory from finance department gave us excellent service. From the moment we set foot on the lot to our final purchase they kindly walked us through all of our questions and options so we left confident in our decision. They went out of their way to accommodate us and couldnāt be more thankful for our time here I highly recommend purchasing your vehicle from here. Jade G.
Thank you so much Heidi and Cory for your support and knowledge leading me to purchase my dream Jeep! Itās comforting knowing I can reach out if I need assistance going forward. Thanks team!!! āļø āļøāļøāļøāļø
I saw a dream Jeep that Heidi posted on FB and I immediately knew it was speaking to me. I came in the next day; was able to build a rapport and they gave me full access to the Jeep to drive around, get lunch in no need to hurry. There was no question I knew this car was for me! I appreciate the support Heidi, Josh, Jess and Cory were able to give me. Very knowledgeable, comforting and genuine people. I for sure will be reaching out in the future if I need any assistance going forward. Thanks Team šš¼
Highly recommended for your vehicle repair. They have always done a great job
Ive been trying so long to be approved for a new vehicle, and no one would help me. It took less than 24 hours for heidi and cory to approve me. This changed my life!! Thank you guys so much!
Outstanding and fast service!
Nobody likes breaking down during a road trip, but if it was going to happen I'm happy it happened close to this dealership. Steve, the technician who worked on my truck, produced a video that was easy to follow and documented all parts needing replacement/service. Chris, the service advisor, was easy to work with, knowledgeable, and honest about costs/other issues that could happen in the future. Most importantly, the dealership held the repair costs to the quote I was promised and beat the repair timeline by several hours. I wish I had a dealership like this in ...
Heidi has great customer service, doesnāt pressure you into buying, comes back with amazing numbers and pushes for the best for her customers!! This is my 3rd car that Iāve bought from Heidi, I will follow her to any dealership sheās the best!!
Heidi has great customer service, doesnāt pressure you into buying, comes back with amazing numbers and pushes for the best for her customers!! This is my 3rd car that Iāve bought from Heidi, I will follow her to any dealership sheās the best!!
Hydy and cord were very vertical helpful thank you soo much
Drove there from Kansas City. Was there driver on a dealer trade transaction. Was greeted the moment I walked the door. Paperwork was handled quickly and efficiently. The vehicle I was picking up was warmed up, de-iced, and ready to go. I can't imagine how great they'd treat a retail customer if they take care of a wholesale customer this well. GREAT JOB Stew Hansen !!! After over forty years in the car business, I was very impressed. This is the way all car dealers should treat customers.
Heidi Brickman is amazing. She made the car buying process so quick and easy. I also want to give a great shout out to Corey. He was working alongside her and helped me get a great deal in my #Warranty. If youāre thinking about buying a new car, I definitely recommend going here and talking to these two.
Heidi is amazing at her job!! She has made the impossible become possible! She is very passionate at her job and goes above and beyond for her clients.
If you are in the market to get you a new vehicle, Heidi is the best!! She is very passionate at her job and goes above and beyond for all of her clients.
David Riggins did an amazing job helping me out! I WAS BLOWN away my truck was fixed in 10 days! The communication was great any question I had was answered fast and all of the staff was friendly as well. The tech's in the body shop do AMAZING work I can't tell even I was even hit. You guys are all amazing and do great work! If I need anything in the future I will be going back. Thank you for all of the help you guys made this tough process so simple for me and I greatly appreciate ...
I worked with Heidi Brickman and i would highly recommend her to anyone who is looking to purchase and new vehicle! She was very patient and really listed to what i wanted. She did not give up when trying to find a car with every feature i wanted. She went above and beyond expectations and made the car buying process so smooth and easy!
I am extremely impressed with the service I received when buying my new Jeep Compus. Hiedi Brickman went above and beyond to make sure that I was in the vehicleI liked. Also at an affordable monthly payment. 100% satisfied customer right here. Thank you
So very happy with the staff and service here. They were very helpful in finding the right fit for me and friendly making it a pleasurable experience. Good job Heidi and Izzy you guys are awesome.
Speedy service department.
Great customer service.
Jamey Cowell was excellent and helped me out with all of my needs for my's best friend Jodey Seaman's 2019 Dodge Ram 1500 4X4 Big Horn crew cab pickup truck and I really do appreciate him so too and I's also loved how quickly's they handled my needs for my friends pickup truck so's. Thanks for everything my buds in parts so nows so's and it was all worth the waits so toos so and I will be returning soon toos as I am happy with everything so now too so's froms thems.
Excellent sales and finance staff. The review of aftermarket items with their representative was very helpful and informative. Great dealership. Iām